Southington, Connecticut has a Bank of America location specifically for troubled home loans.It is located at 738 West Street in Suite 1B, customers must call for an appointment between 9am and 6pm Monday through Friday and 9am to 1pm on Saturday. The people or person with the trouble loan can walk into the branch for personal one-on-one attention. Bank of America is Connecticuts largest bank and the attorney general complained that Bank of America was neglectful of people that were behind on their home loans.
The complaints received in Connecticut’s Attorney General’s office alleged lost paperwork, calls not returned, contradictions or confusing instructions, notifications of foreclosure while the loan was in the process of being modified, and complaints alleging that the bank refused to honor modifications after the bank agreed to them.
Since the beginning of 2011, Bank of America has opened 35 additional customer service offices and assisted over 35,000 borrowers with their home loans at these centers. I think we need one here in Bentonville, Arkansas even if it was in Little Rock, which is a 4 hour drive from here, I think it would be helpful to folks who are behind on their mortgage. I have been involved in various shortsales with Bank of America and they were very difficult to work with at best. I have only closed one of the three shortsales and it took six months.
If you are behind on your mortgage call me and I will discuss your options with you. There are several available that you may not be aware of. My number is 479-640-8375 and my email address is [email protected].
Excerpts for this post were taken from Fred Wilder’s post viewable here http://authorityempire.com/?p=6142